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Hello, I entered the PS4 competition, actually won (shock!!).... So I sent off my stuff and I have not heard anything.
I have tried to use the "contact us" form but it keeps crashing out no matter which computer/browser I am using...
Does anyone have an email address to contact them?
Thanking you in advance xx
One of these days my status will read Compliant, you'll know because you'll hear me screaming with joy all over London.
Hi Daniel_Hatcher
I'm trying to make enquiries on whats happening with your PS4 claim - as it is becoming rediculous now. If/when I hear back, ill post an update.
Cheers
Sven and Daniel, it's a bit of a slow proccess but I'm sure you'll both get there in the end.
ATB
Garry
I'd love to say I have every confidence I will but yeah, I can't anymore.
09/07/2014
KDL-42W829B
05/07/2014
Non compliant
Just to let you know (which is little at the moment), I received this today:
"Please note that I have transferred the request to the CRO team. They will contact the customer and investigate."
Obviously I wasnt too thrilled on the answer of "investigate" and awaiting a secondary answer.
Cheers
@Anonymous
I truly appreciate all your help in trying to resolve the matter.
Your Welcome
@Sven0914 - From my understanding, Sony are going to be contacting you to hopefully resolve this.
Cheers
Hi @themacpaul and welcome to the Community
Sounds like you've had a few problems to say the least.
I have escalated this for you in the hope that someone will be in touch with you soon.
Are your contact details correct in your profile?