RX100 camera lens stuck

[frasrob]

Any suggestions please?  This seems to be s common / design problem.  If I take the back off the camera the lens works properly, but as soon as it's reassembled the lens sticks.  Any advice, especially from Sony, would be much appreciated.

[EdwinaU]

Hi there,

Welcome to the community, thanks for reaching out to us.

If you'd like advice from Sony it's probably best to contact support about this here.

Best wishes,

EdwinaU

[frasrob]

Thank you, I have contacted Sony but with no useful response.  So far I'm told (by a quality camera shop) that it will cost £150 to repair the camera, which is not ecomonically viable.  So I am left with a high performance Sony camera that is totally useless.  Very disappointing.  Why does it work with the back removed, but not with it assembled?  Crazy.  Has anybody found a cure for this lens sticking problem please?