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Play memories home installation fail

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narayanan_nkl
Explorer

Play memories home installation fail

Hi , Recently I have purchase DSC W830 cyber shot.

I am unable to install the PM Home software. I have tried all the troubleshoots available in the sony web.but still i am getting the same error. I am using windows 10 64 bit. Need suggestion.

error.JPG

2 REPLIES 2
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jumpsuit
Expert

Hi @narayanan_nkl and welcome to the Community :slight_smile:

 

I wonder if it will help if you install to a new/different directory

after selecting a custom install at the installation screen?

 

 

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narayanan_nkl
Explorer

Hi

Thanks.

But it didnt work out.