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Loss of link between iPad and rx100m6

SOLVED
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Pgb890
Explorer

Loss of link between iPad and rx100m6

The link worked perfectly well when uploading photos between the camera and iPad until the IOS was updated to 15.2.1. With the new IOS it can take up to 3 attempts before photos are uploaded. When the link crashes the iPad displays the message ‘unknown error’ and the camera disconnects. The camera and ipad are usually 12 inches apart. Using Imaging Edge Mobile to transfer photos. Any advice.

3 ACCEPTED SOLUTIONS

Accepted Solutions
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Strampke
Expert

Best thing to try is make both devices 'forget' each other and start over again.

Reset connections on both sides.

View solution in original post

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SkyNet404
Specialist

Are you using Imaging edge? or a different software? or no software at all?

View solution in original post

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HannahEd01
Community Team

@ Pgb890, that's great news, thank you for updating the thread.

View solution in original post

4 REPLIES 4
profile.country.NL.title
Strampke
Expert

Best thing to try is make both devices 'forget' each other and start over again.

Reset connections on both sides.

profile.country.GB.title
SkyNet404
Specialist

Are you using Imaging edge? or a different software? or no software at all?

profile.country.GB.title
Pgb890
Explorer

Hi 

As stated in the email Imaging Edge, looks as if making the iPad forget the camera, that has worked as I uploaded 40 photos without a problem.

profile.country.GB.title
HannahEd01
Community Team

@ Pgb890, that's great news, thank you for updating the thread.