i am unable to transfer video from a DCR-HC19E to Windows 10

[Papadoc70]

I am unable to transfer videos from my DCR-HC19E to Windows 10

I have not used this video camera for a few years and want to put them on my PC

I have downloaded PlayMemories but OSM says camera not connected, i have made sure it is on USB stream, i have tried different leads but still no joy

Is there a program that i need to download 

[Blencogo]

Hi Papadoc70 and welcome.

Transfer is no longer supported using USB ( I think it only worked with XP).

Only iLink (Firewire) connections are now supported by Playmemories.

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/138461

The only alternative if you don't have an iLink connection on your PC or your HDD Video Recorder is to use the A/V connecting cable that came with the camera and to purchase a USB Video Capture Device from somewhere like Amazon.

https://www.amazon.co.uk/Aplic-grabber-compatible-processing-post-processing/dp/B01D9T8E1U/ref=sr_1_...