app crash

[yanyan]

Every time I watch movie after 30 or 40 to 50 mins it go back to home menu...even when im playing games... I really dont know what to do?

[Uliwooly]

Do you get a warning?

[yanyan]

Before it has a pop up message said 30mins but now..no warning message it just go back to home menu

[Thommo]

When this happens is your phone hot as it could be a safety feature which will close down said app to self protect from overheating - However that been said a warning saying so normally appears

[yanyan]

No..its not hot..I think its not normal...im not able to watch a full movie?
Those this device really that easily get hot?
What can I do to avoid it..
Do you think its virus?

[Uliwooly]

Boot on safe mode and see if you get the dame result, if you don't then it's a third-party app acting up, perhaps a battery app, Antivirus, taskillers, etc

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Uliwooly]

You could repair your phone with PCC


PC Companion (PCC)
http://support.sonymobile.com/us/tools/pc-companion/
 

Bridge (for Mac)
http://support.sonymobile.com/global-en/tools/bridge-for-mac/

 
Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355