TV power is on but no screen displays

[sarbsingh]

Hi I have a Sony TV KD-55XG8796

I have only had it a couple of months.

The TV is usually on standby and when I go to put it on nothing happens, the TV received the signal but no screen comes on. I am having to switch off from power and then re power up, the screen then comes on.

Any ideas?

[LightFoot]

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@sarbsingh wrote:

Hi I have a Sony TV KD-55XG8796

I have only had it a couple of months.

The TV is usually on standby and when I go to put it on nothing happens, the TV received the signal but no screen comes on. I am having to switch off from power and then re power up, the screen then comes on.

Any ideas?

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Hi @sarbsingh 

As it is only a couple of months old, you need to go back to the Retailer.

If you want to try something, then try a Reset (probably needs a Factory Reset). This often solves these strange glitches. 
https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55xg8796/artic...

[sarbsingh]

Hi 

thanks for the info, I will try the reset 👍