Share your experience!
Last week I bought a Sony Bravia 55xd8005 hdr und tv,last night I noticed on the input screen a grey band about six inches deep going along the top of the screen,thing is its only on two of the inputs -ps4 and blue Ray and not on any other,they also go when device activated.Is this normal?Thanks
Mike-J-N wrote:Not quite,my issue is a grey bar on the input menu that goes when device is activated,can't be the ps4 as in the other input its fine.
Looking at the screenshots it does seem a similar issue to the one I posted, though. Only that you get it constantly. Other people and I just get that same banner randomly for a couple of seconds every few hours. Some even a couple of times per hour. How frequent it is in your case? If you press the "i+" button in the remote does it go away?
@Mike-J-N wrote:
Exactly the same banner displayed off and on.Time for a refund?
Your latest photo - I dont suppose your PS4 is connected to an external audio device such as a soundbar or AV Receiver etc via ARC by any chance? If so, it is most likely that the external audio system cannot pass-through HDR signal and hence the issues - therefore connect the PS4 directly to the TV instead.
No,it's plugged directly into hdmi 2,the grey bar only appears when hdr is activated,the reason it shows up on the above pic is that I had previously activated hdr10 on the input that my theatre system was later plugged into,so I know what's causing the grey bar,I just don't know why.