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PKG3.179.0100EUA control remote and buttons dont now work after turning the TV on & TV turn on Auto
Software version: PKG3.179.0100EUA
After last update the controls do not work - neither from remote control or using the buttons from the back of the TV.
Need to unplug/plug the TV and then it works.and turn on automaticly
Any solutions?
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And me. I knew there was a reason I've never liked Sony products. Only had this TV for 2 weeks and half of that it hasn't worked properly.
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I found that not switching it off by the remote and just using the off button to the rear of the screen helps. Come on Sony, sort it out
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Thanks both. Dont Worry JayKay225n, i have this Tv since May 2015 and i can say this Tv it´s the best SmartTv on 2015. Allways Run Ok, sometimes dont turn on by remote control but its a minor bug and i hope its corrected in the future. Only this Update goes wrong.
For Example, i Have Happy Chick installed on my tv and i have thousand of games (PSP, DC, ARCADE, NINTENDO) running Ok and using my PS4 Controller. I have so many apks installed from aptoide and work fine.
We have to wait Sony correct this bug.
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Having spoken with Sony customer support, I found a (not entirely ideal) work around. Go through the settings menu and basically right back to the point where you wipe the TV and start again. This removes the latest download - which they admitted was glittchy, but you must then go through the process of setting up again, including google logins, re-tuning etc. Remote now works but for some reason the TV has defaulted to YouView view. I do still see issues with sound going out of sync with picture so it looks like those on screen are badly miming, but at least it now makes noise each time I turn it on.
Still far from a perfect TV and one with I regret buying (my first and last Sony!)
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You need to check the same with the customer support of the sony. They might help you better than any body else.
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New update released! I hope all problems will be solved!!
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New update released! I hope all problems will be solved!!
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Sadly not. Mine has been working fine over the last week but I just switched it on and no sound or remote. What the hell are these idiots doing
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Unbelievable.... The problems still happend after update the Tv.... What happend with u, Sony?? I have to disconnect the power cable every days...