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Hi,
I have a problem loading Netflix via the native button on the remote.
All I get is the letter "N" and a spinning circle underneath, nothing else happens!
The only way I can get it to work is to go into the app settings and clear the cache. It works for a couple of days and then reverts back to the spinning circle again.
I have rebooted the TV, uninstalled the app completely and then re-installed it but to no avail.
Any ideas out there please?
@Leer72 wrote:Hi,
I have a problem loading Netflix via the native button on the remote.
All I get is the letter "N" and a spinning circle underneath, nothing else happens!
The only way I can get it to work is to go into the app settings and clear the cache. It works for a couple of days and then reverts back to the spinning circle again.
I have rebooted the TV, uninstalled the app completely and then re-installed it but to no avail.
Any ideas out there please?
Hi @Leer72 Have you tried a factory reset? https://www.sony.co.uk/electronics/support/articles/00122829
Thanks for the reply. I'll try that and report back.