cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Join now - be part of our community!

kdxe8396 Tv onscreen messages

SOLVED
Go to solution
profile.country.IE.title
Bobbyj
Explorer
Explorer
May 2018
May 2018

kdxe8396 Tv onscreen messages

Whenever I change channels on our Sky box an onscreen message showing the input and resolution is shown. 

 

Is it possible to turn this off?

0 Kudos
Reply
1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
LightFoot
Specialist
May 2018
May 2018

@Bobbyj wrote:

Whenever I change channels on our Sky box an onscreen message showing the input and resolution is shown. 

 

Is it possible to turn this off?

Hi @Bobbyj  This is a bug (at least a year old) that Sony appear to be incapable of fixing. It appears whenever the audio format changes. The "work-a-round" is to turn off the Info Banner completely.  I am not in front of a TV but if I remember right go to Home -> Settings -> Channel setup -> Info banner -> Off. Or if you prefer to keep it and not bothered about Dolby Stereo then change the audio format on your Sky box to Normal so the audio format never changes.

View solution in original post

Reply
1 REPLY 1
profile.country.GB.title
LightFoot
Specialist
May 2018
May 2018

@Bobbyj wrote:

Whenever I change channels on our Sky box an onscreen message showing the input and resolution is shown. 

 

Is it possible to turn this off?

Hi @Bobbyj  This is a bug (at least a year old) that Sony appear to be incapable of fixing. It appears whenever the audio format changes. The "work-a-round" is to turn off the Info Banner completely.  I am not in front of a TV but if I remember right go to Home -> Settings -> Channel setup -> Info banner -> Off. Or if you prefer to keep it and not bothered about Dolby Stereo then change the audio format on your Sky box to Normal so the audio format never changes.

Reply
1869652posts