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KD55AG

profile.country.GB.title
ksbeck
Explorer

KD55AG

TV is running Software v 6.5042..... and it is still doing its own thing. Switches off when it wants too, switches itself on at random times including at 2am, no timers are set and no other equipment is controlling it. Every time there is a mains power interruption the iplayer and hub settings are lost and have to sign in again very very annoying,  I do not have sign in again on other equipment. Have set the TV remote up to control the Set Top Box which works fine for some of the time and then it stops working and have to go through the procedure to set it up again very frustrating. So all in all not a user friendly interface or equipment.

2 REPLIES 2
profile.country.DE.title
Peter_S.
Genius

Hi,

 

The engineers are aware of these issues and are working on a solution.
So these issues should be fixed with the next firmware release.


Cheers
Peter

profile.country.GB.title
Joe_Dohn
Specialist

In the meantime, have you tried any workarounds like clearing the cached data (under Device Preferences - Storage - Internal Shared Storage - Cached data) then restarting by holding power?