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KD55 AG8

profile.country.GB.title
barley01
Explorer

KD55 AG8

Software issue with latest software update. TV Switches off and reboots every 5 to 6 days. On Switching TV  on.

Sony are aware of the issue and are working on software update repair .

TV Suppliers UK do not appear to be aware of the problem.  

 

3 REPLIES 3
profile.country.GB.title
Joe_Dohn
Specialist

I've seen this issue repeating and it's great to hear it's being investigated.

 

In the meantime though, some people have tried workarounds that worked for them, the most popular of those is clearing the cached data.

 

So maybe give that a try? (under Device Preferences - Storage - Internal Shared Storage - Cached data then restart by holding power)

 

Hope this helps!

 

- JD

profile.country.DE.title
Peter_S.
Genius

Hi,

 

Yeah, engineers working on a fix already.

A new software should be available soon.


Cheers

Peter

profile.country.GB.title
Joe_Dohn
Specialist

@barley01 Did the workaround work for you?