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KD-55XE8596 shut down and will not restart

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Heavygeoff
New

KD-55XE8596 shut down and will not restart

Whilst watching TV it shut down without notice and will not restart, there is no green light on the front of the TV. When you turn on and off on the wall you can hear a click but nothing happens. The set is 18 months old, any advice?

3 REPLIES 3
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Pascale_F
Moderator

Hi Geoff,

 

Welcome to the community.

 

I'll see if I can track down an answer. Maybe someone else in the community has an idea in the meantime.

 

Thanks,

 

Pascale

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Heavygeoff
New

Thank you sorted it out, main board had gone down.

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Win_88
Specialist

Hi there,

 

You should contact your nearest repair centre for help with that: https://locator.sony/en_GB/servicecentershttps://locator.sony/en_GB/servicecenters

 

Win_88