I purchased a Walkman NW-A55L music player and bough some JBL Reflect Flow wireless ear buds to pair with the device.
I was able to pair the ear buds to the Walkman no problem but I have no control over the loud volume that is heard through the ear buds.
When I switch to Bluetooth it shuts down access to the Walkman's volume cotrols and the ear buds have no volume control themselves.
I have come across a setting in the Walkman called Use Enhanced Mode which is supposed to be used when volume control is not available for headphones but this makes no difference.
I then paired the JBL's to my Huawei smart phone and an Iphone and both of these deices work properly providing volume control over the ear buds.
I have spoken to Sony support and confirmed that the Walkman works fine with wired headphones so they suggested speaking to Harman who make the JBL's so I did.
Harman couldn't understand why they didn't work but suggested it was a technical issue between the Bluetooth versions possibly something to do with the fact that the ear buds were designed to take and make calls whereas the Walkman is just a digital audio player. They are still looking into this.
I have no recourse to a refund as the JBLs have been unboxed even though I have been unable to actually use in the proper sense i.e. not worn for purpose due to loud volume so am £103 out of pocket.
Could anybody explain why this is happening preferably in simple terms so I can avoid making the same mistake.
Obviously I am now having to look at finding another pair of wireless ear buds so is the safest bet to buy a Sony pair such as Sony Extra Bass WF-XB700 as surely they would work with their own products??
Does anybody have some suggestions as to others that would be compatible up to a budget of £140?
I do find it hard to believe that in this technolical age there is a compatibility issue between these two products.
