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Z5 premium dual simple ringtone setting missing

SOLVED
BEJOYS
Visitor

Z5 premium dual simple ringtone setting missing

Different ringtone for dual sim setting missing after mm update
1 ACCEPTED SOLUTION

Accepted Solutions
Rickard
Master

I've received more information on this and in Android 6, it's no longer possible to set ringtone to your second SIM card. This is a limitation on platform level from our platform supplier and this feature will not be available on our products on Android 6.

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93 REPLIES 93
Jonesi
Visitor

Just received update (6.0) and now I have same problem! Z5 E6683

I can't select own ringtones for SIM1 and SIM2 anymore, only one ringtone in use.

Hopefully this will be fixed very soon.

simon2u
Visitor

Same issue after upgrading to Android 6.0...different ringtone for each SIM should be basic feature of dual SIM phone...more so Z5 being Sony's most premium phone...my previous LG G4 maintains this feature even after upgrade to Android 6...please restore this critical feature (especially for a dual SIM phone) in next software update. Thanks.

AymanB
Visitor

Same problem in Xperia Z5 dual after update to mm only one ringtone to both sim
sherifsameh
Visitor

I HAVE THE SAM PROBLEM AND I  CALLED SONY SUPPORT HE TOLD ME REPAIR MY PHONE SOFTWARE I DO THAT TWICE BUT ANYTHIG NOT HAPPEND  THE SAM PROBLEM NOT FIXED

karthikv37
Visitor

Same problem for me as well.

simon2u
Visitor

Called and wrote to their support center...they said "will forward to the relevant department to add back the feature." I think more of us need to call and write to their support center to accelerate their resolution timeline, which I hope most of us have already done so.
Hockleys
Visitor

I have the same problem, only one ringtone for both sim cards. No option to select Sim1 or Sim2 to select ringtones. Very annoying. Sony, please fix quickly.
Mokady
Visitor

After updating the latest version of Android 6.0 I'm unable to have 2 different SIM ringtones for my Z5 dual.
Any idea how to set it?
simon2u
Visitor

This option no longer available post update to Android 6.0...it's an unacceptable omission or oversight on the part of Sony...such feature is a must for any dual SIM phone...you need to call or write to Sony to express your annoyance and ask for immediate restoration of this feature for Android 6.0...