Join now - be part of our community!

XPERIA Z2 issues after Marshmallow update

mel22
Visitor

XPERIA Z2 issues after Marshmallow update

Hello I just have an issue on my Z2 EVERYTIME I go to settings, apps, forces to close any solution or suggestions? Please help
19 REPLIES 19
Jake-SonyXperia
Champion

Hi mel22,

Welcome to the community,

I don't understand in full, when does the message appear, is it when you access the settings?

edmonddantes182
Visitor

Hey mel22, could you possibly elaborate more if possible? Does Settings close all of a sudden when you go to Apps?
profile.country.PH.title
MarlonUk1
Expert

try to boot in safe mode,

if you can access your settings in safe mode, it means there is an app that is causing the problem. please try to remember what are the latest apps that you installed or update before you encountered this problem./

mel22
Visitor

No it just appears when in setting and ALL APPS and when I scroll up or down or when I want to clear cache or data in any app
mel22
Visitor

When I go to apps
mel22
Visitor

Thanks
Jake-SonyXperia
Champion

Does it show what application is crashing within the error message?

Samaronne
Visitor

I am facing an issue after update to marshmallow version.

The battery is running fine and the overall performance as well, however sometimes my xperia z2 freezes for a couple of minutes and I can't access anything even reboot is accessible. When it occurs I can hold the red button and restart the phone, or wait until the freeze run way, but it usually takes 5 or 10 minutes. I really don´t know how to handle it, I did a fresh install and remove all app, but the issue stills.

Someone else had that trouble or just me? I haven't found any related complaints about it.

If someone had tha problem and found out a solution, please share with me.

mel22
Visitor

Doesn't show wich app, I think it's Software issue, because on XPERIA Z1 Lollipop 5.0 I was facing the same issue, I Hope Sony Makes another update soon and fix everything