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xperia z2 is easily to get hot

kevinchiu2k
Visitor

xperia z2 is easily to get hot

I just brought z2 a week ago. but the unit is very easy to get hot. it's seems to me that z2 has hot dispation issues. it gets hot even i didn't use any camera function, such as play audio , watch viedo. if compared with my previous phone (other brand) , i almost didn't experience such a hot issue. i am wondering if it's a bug for z2 or wrong design? who can advise what's the cause of the issue?

28 REPLIES 28
jopez
Visitor

I got the Sony Z2 today and have been very excited as i have always had Sony mobile phones so couldnt wait to try out the features iv read so much sbout..unfortunately when it came to checking out the camera and all of its settings i noticed it became extremely hot on the back then a warning sign came up, i hadnt even been on it that long so immediately thought i had done something wrong as i have never come across this problem with any Sony phone in the past...i left the phone to cool down for a couple of hours then went back to it, testing out the camera only to find it was over heating again after just 5min!

From reading other comments, i realise im not the only one having this problem but is it fixable or is that just how the phone is?

Ill be honest, i really hope this is fixable as im sure i can speak for others when i say it lets the rest of the phone down and would feel a little disappointed by this Flushed_Face

Other than that i love the phone,,thanks!

man1
Visitor

Anyone or SONY fixes it?

MrNutt
Visitor

The main reason I bought the z2 was for the camera, yesterday it turned itself off after less than five minutes of operation. This **bleep**.
a6rnh
Visitor

Yep a lot of us are having this problem. Sony haven't issued a solution.
jopez
Visitor

whats sony going to do about this then and what do i do with the phone??? Neutral_Face

Beanie65
Visitor

I went from Sony to Samsung and back to Sony. I was excited for this phone as I love taking pictures. I used the camera once while on hoiiday as it said it was too hot and had to close. I assumed it was due to the heat in Egypt. Then today I was testing the camera, I took 3 or 4 pics in my living room and the same warning came up. The back of the phone was extremely hot. It gets hot like this when I am playing games too. I am really disappointed with this feature Crying_Face I also fine the settings very basic, My husbands phone takes great quality and I am wonder in my Z2 is fualty and mine are no where near as crisp and clear as his and they are on the same settings Thinking_Face

HussainQuadri
Contributor

The new .438 update partially fixes the heating problem of the camera.

Which firmware do you have?

Gssdur
Visitor

That update is available in Spain?, I bought my Z2 one month ago and I have de same problem. After a few pictures under the sun an advisement of overheated appears on my phone and I don't know if I must send the phone to Sony. Is a hardware problem? or is posible to be repair this problem with a update??

PATRIK0522
Visitor

EARLIER SINCE 4 YEARS I AM HEAVY USAR OF IPHONE. I SWITCHED TO XPERIA Z2  IT'S AN CRAP I BOUGHT MY XPERIA COUPLE OF DAYS BACK. . AND SAME MESSAGE POP UP AFTER HAVING 3-4 SNAPS AND THE PHONE HEATING LIKE LAVA. I SEELL IT IMMIDIATELY AND SWITCH BACK TO MY IPHONE 5S ITS TOO GOOD AND TO EASY TO HANDEL. IN FUTURE I NEVER GOING TO BUY ANY SORT OF SONY STUFF AGAIN. 

Storm666
Visitor

My nephew was playing plants vs zombies 2 and the phone got extremely hot.
Sony need to acknowledge this before something serious happens....
Is it a faulty battery ?
Fire risk ?
Please test and answer