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Xperia Z2 headphone issue

Emadalden
Visitor

Xperia Z2 headphone issue

Earphone Entry Does Not Work What Solution?

مدخل سماعه الاذن لا يعمل ما الحل ؟ 

2 REPLIES 2
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Uliwooly
Expert

@Emadalden

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post. 

Could you elaborate on the issue?

Jonas
Master

Hi @Emadalden, welcome to our forum and I'm sorry to hear that about this.

Do I understand correctly that your device does not register a headset when you plug it in to your device? If that is correct, do you see any error messages?

If you open up the FM radio application when you have a headset connected to your device, is the message that you should connect a headset to the device and that the cord will be used as the radio antenna? If it is, do you have another headset/headphones that you can connect to your device?

You can also reset the Smart connect application in your device if you go to Settings > Apps > Smart Connect > Storage > Clear data > OK. Then restart your device.

If there is no change, try rebooting your phone in safe mode so we can see if a third party application is the cause of this.

Let us know how it goes!