Xperia Z not starting..! Completely Dead.!

[cjadhav]

Hi,

I bought my Xperia Z on March 28 and today the phone is completely dead..!  Charge in the phone is 100%, I tried connecting to PC and it wasn't detected..! Tried Fore Restart (Hold Power button and Volume Up for 5-10secs), even then no luck..! A screen  with "Sony" appears and thats it, phone again goes off. ! I contacted the Sony Xperia Support, they asked me todo "Repair my phone" using PC Companion software but no luck..! Very disappointed with Sony after seeing my brand new phone going conmpletely dead..!

I am sure many would have faced this issue. Why it happen like that ? Any fixes available ? Will my phone be replaced ?

[hadiulanam]

Hi

 i tried the procedure that you were said. but after doing all steps my phone is still dead. red led doing sometime on and off . tell me another procedure. or it is a hardware fault? my phone screen was black but still i was receving msgs and phone calls but after force shut down it is not turning on again. sorry for my poor english

i m waitng for your response.

Hadilanam

[ravikanth1356]

i tried your procedure but there is an error comming that you device had already modified software that cannot be updated and an error came can you please help me through