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Unfortunately system UI has stopped: Xperia Z3+

specular
Visitor

Unfortunately system UI has stopped: Xperia Z3+

I just upgraded my Xperia Z3+ phone to the latest upgrade available from Sony. The result was that I receive the following message immediately after phone restart:

Unfortunately system UI has stopped

I am unable to take a back up of the phone or even factory reset it since the screen turns black after the above message appears. 

Is there a way to handle this issue?

3 REPLIES 3
profile.country.PH.title
MarlonUk1
Expert

try to perform a software repair using Xperia COmpanion

NEN
Visitor


@specular wrote:

I just upgraded my Xperia Z3+ phone to the latest upgrade available from Sony. The result was that I receive the following message immediately after phone restart:

Unfortunately system UI has stopped

I am unable to take a back up of the phone or even factory reset it since the screen turns black after the above message appears. 

Is there a way to handle this issue?


CrystalPendant
Visitor

I have the exact same experience too! Did you find the solution?