transfer data from mobile with broken (and locked) touchscreen

[Bigs]

Hi Folks,

I smashed the touchscreen on my z3 compact and now have replaced it with a z5. I'd like to transfer the contnt from by old phone to the new but busted screen means i can't unlock it, let alone access Transfer App. Haven't made a backup online. Any ideas how to work around this problem?

Thanks.

[CameronT]

Hi @Bigs,

Welcome to the community. I am sorry to hear about this.

You can use an OTG cable and a corded mouse to navigate your broken phone.

[NeoBeum]

How much functionality does the screen have? Or is it a case of shards of glass in your finger on use?

[NeoBeum]

Never mind, Cameron is on it... I'm slow this morning..

[CameronT]

@NeoBeum

:smileysmileythumbsup:

[Bigs]

the screen has a few small functional areas but (for instance), I can't access the 9-point pattern to enter my code. Probably couldnt enter the swipe code anyway. My computer (mac) recognises the phone (via usb) but it needs me to unlock it before i can use any program to transfer.

[Bigs]

Ok, interesting. So can i use a mouse to enter my swipe code for unlocking the phone?

[CameronT · Accepted solution]

@Bigs,

You sure can Just make sure it's a corded mouse. I don't think wireless mice work with OTG.

[Bigs]

Ok, I'm planning to do this. Have found OTG cables hard to get hold of. Will let you know if this works.

[CameronT]

@Bigs,

Glad to hear, I hope it works out for you.