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sparshDubey

So, I have bought my Sony Xperia Z3 Compact, 2 years ago, screen got unresponsive like a year ago, I contacted the Sony Center and they replaced my phone with new Xperia Z3 Compact, but now the problem has again arised, the top and the bottom part of the screen has become unresponsive again and it's so annoying.

I need help asap.

Repairing the phone should not be the only answer, I cannot repair my phone every year, I have not dropped my phone, nor even used underwater, nor any rough use.

Please help me, thanks.

polodipolo

Hi Tinong9, JamieP and sparshDubey,

I had similar issue with the notification bar / pull down menu. It stopped working for several months but then started working again after some update.

Now the buttons on the bottom no longer work unless I rotate the screen.

Were you able to resolve the problem?

Best,

polodipolo

defcon5

My Sony Xperia Z3 Compact - bought it 2 years and a month ago. She just got out of the warranty. The problem of the phone: the right side of the Touchscreen does not responding, on a narrow strip (a letter wide), from top to bottom. For example: I can not type p, unless I rotate the phone.

Weelzen

~~Guten Tag,~~

mein XPERIA Z3 Compact ist nun 2,5 Jahre alt. Seit einigen Tagen reagiert das Touchscrenn nicht mehr in der Mitte sowie die unteren 3 Symbole. Es kann doch nicht sein, das kurz nach Ablauf der Garantie solche sachen passieren. Schließlich liest man überall in den Smartphone-Foren von diesen Problemen beim Z3.

~~Was kann man tun, um diesen Schaden repariert zu bekommen?~~

Google translation:
Good day,

my XPERIA Z3 Compact is now 2.5 years old. For several days, the Touchscrenn no longer reacts in the middle and the lower 3 symbols. It can not be that happen soon after the expiration of the guarantee such things. Finally, one reads everywhere in the smartphone forums of these problems in the Z3.

What can you do to get this damage repaired?

Emir1

Hi Everyone, I am sorry to hear that you are experiencing this.

If you have had the opportunity to test to see if the same occurs while in Diagnostics, while also persisting in safe mode and after a software repair using Xperia Companion, then I am sorry to say that it would be best to have the device sent to an authorized service center so that a technician may examine it for you.

In order to have it sent to an authorized service center, I advice that you get in touch with your Local support so that they may assist you. They are well informed in regards to local service routines, consumer laws and warranty terms.