senaor problem when calling

[asnawiahmad]

My phone will blackout when im calling need to press power button tu on it back

[_alexdon_]

Do you have a flip case or screen protector?

[asnawiahmad]

Yes i have used tempered glass screen protector for a week already

[_alexdon_]

It could be related to that.But first check if the same occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[asnawiahmad]

Okay thanks but still not ok. It is about screen protector?

[_alexdon_ · Accepted solution]

If in safe mode the same occurs,you could try to remove the screen protector.

[asnawiahmad]

Ok, the problem is my screen protector. thanks. one question, if i didn't use screen protector its okay?

[_alexdon_]

Use a different one,maybe only protective film not tempered glass,it is thinner.

[asnawiahmad]

Okay, ty bro because help me.

[_alexdon_]

Anytime.