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rahulguru1

Hello ,

When ever i use my ZR for downloading Apps or browse internet the phone over heats.

When it is over heated the Camera app doesn't open up shows Phone is on high temperature , try after some time

--- Is this a Phone hard ware issue , or something else

Suggestions welcome

shihstouch

Install Battery Bot https://play.google.com/store/apps/details?id=com.darshancomputing.BatteryIndicator&hl=en

And check the temperature of battery...

45 to 50 degree C are normal...

Do a repair with Sony Update Service, may this fix it...

http://www.sonymobile.com/gb/tools/update-service/

madamjan

I keep to the fact that new update might be the problem, but the only problem was that I couldnt remove the notification for update so at last I did it. Otherwise I dont like updating my phones as they often got problematic.

I'll consider taking to the service as If the phone is the problem I'd rather change it for new one.

SSingh

Sony! I bought my first ever android n smartphone..invested over other phones into Xperia ZR due to all the crediablity and your reputation.

But guess what It heats up a lot. if I even start gprs n play game say candy crush just for 2 mins...it heats up..

Sometime it heats up without any reason...

I checked no backend app running. uninstalled all the junk.

Provide some solutions asap. Guide me the suitable thing to do with it. I have to say I started with a bad exp in smartphone with a phone like this. all other things are ok but heating issue.. irritates. please help to resolve it.

And now android 4.3 is out. we are still waiting for 4.2.2. When man!!! or are you so much busy with new devices?

Help please!!

Thanks

Nk

I m also having the same problem in my.device

Ramis

Phone Over Heating Bought my Xperia zr just 2 weeks back. The problems I am facing are 1. Over Heating while attending calls(in 10 mins talking) and also while using apps/camera (at times camera doesnt open us warning high temperature. 2. Battery taking too much time to charged up, more than 4 hrs. 3.GPS not working properly with Edge GPRS. I dint face this issue with my previous devise with the same internet connection. What can be the problem, Plz suggest Regards Ramis Rasi

vermaprakhar

I have same problem and camera doesnt work when heated and above all it takes all tym in d world to charge.... I had xperia mibi pro and it charged pretty fast

madamjan

I downloaded the battery indicator, but couldnt find temperature indcator.

I reinstalled the software adn starting adjust the settings. I got strance feeling that when I turned on the Stamina mode, some how the processor started to heat again, even during music listening. I turn it off, and now no heating any more. I havent tryed the GPS navigation yet, but I'll do it soon and let you know.

By the way, the batt life is qute good, at least day and a half with internet and wifi. Stamina should be ither eliminated or improved.

Thank you anyway...

..I had very bad experiance with one Sony camera, but I'll forgive you so far.

dmeerpa

I have the same problem on my Xperia ZL. I got the phone only 2weeks and was on holiday when at night when I'm sleeping the phone sometimes restarted.

When it's locked in my pocket, suddenly it becomes so hot, that it hurts your skin. After unlocking the screen the temp dropped or the phone started rebooting. But it never dit A shut-down, always a restart.
This problem appeared already in April so I don't think it was an update issue.

At the same time the phone began to show real usage damage to the cover.
This is how the phone looked like after 4 weeks...

Immediatly after my holliday a brought it back to the Phone House Aachen (Germany). This was on 18-05-2013. Since then I'm waiting for my phone. I also signaled that the IR Blaster learning is not working, and as mentioned here in another topic, it's a hardware issue.

The only thing they did, was saying that the damage to the housing is not covered by the Warranty.
When I refered the phone house to the Directive 1999/44/EC of the European Parliament and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees, where Article 5 is saying : Unless proved otherwise, any lack of conformity which becomes apparent within six months of delivery of the goods shall be presumed to have existed at the time of delivery unless this presumption is incompatible with the nature of the goods or the nature of the lack of conformity.

Until now the only reaction was that the have full confidence in W-Support GmBh. And that there conclusion was that the damage was caused by a liquid... But in the ticketting system of W-Support GmBh they doesn't say that, it's just the standard answer that scrathes and other physical damage is not covered by the warranty.

I Agree if the damage was not caused by a hardware problem like the heating problem. An as mentioned in above article they have to prove it. Last month I was back in the shop. And it he contacted W-Support, they didn't even looked at the heating problem. So how can they exclude that this was not the cause of the damage to the housing. I also contacted Sony to help me. And they sayed I have to deal this matter with the Phone House.

Meanwhile, 4 months without my 550€ phone, the heating problem is still not investigated and also the IR Blaster problem.

So be warned when buying at the Phone House, and keep in mind that also Sony is not very service minded and helpfull.

aji_123

I purchased xperia z 2 months before. But there is heating problem on emailing or calling and also on charging. Mostly during using internet. Please give me a solution for this as its been terrifying after spending too much on this.as i will not do gaming ut does net calling . please be kind to reply and solve if any.