Join now - be part of our community!

Dust under the camera glass

mohammadvn
Visitor

Dust under the camera glass

I have xperia z3 dual and my phone has dust under the camera glass!!
7 REPLIES 7
profile.country.RO.title
_alexdon_
Expert

Take it to a sony service and let them clean the device.

alexdon
mohammadvn
Visitor

Less than a month that I bought the phone .. the phone will change?
Curnow1
Contributor

Alex if he means dust is under the lens, means the device isnt waterproof and it should be changed not cleaned. You should ask Sony to do a vacuum test on the device. Dont put it in water
profile.country.RO.title
_alexdon_
Expert

Yes,in this case they might replace the unit.

alexdon
mohammadvn
Visitor

Curnow:no, the device is waterproof now
Curnow1
Contributor

Then i dont understand how could any dust go under the lens. Can you post a picture or something of the lens. If the device is waterproof and there is dust under the lens,  am i stupid to thing you putted the device into sand with opened covers?  There is no way of any dust coming into the lens if the device is waterproof and all covers are closed.