defective?

[digimetro]

This is my 2nd z2 since monday. Got it swapped out yesterday. 1st got really hot for nothing. After i tested the waterproof my speakers became crap. I had hickups when calling. Other side told me several times it was choppy. Now with this new one. Camera not centered. And the frame around the phone is not equal on both long sides. I haven't dared to try it in water. This si supposed to be a premium phone and it doesnt feel good at all. I read in forums that a lot of people had issues with phones coming of the assemblyline produced 14w17. So i just wonder. Im gonna call sony tomorrow themself and ask what to do. It cant be the case that i should go to retailer and replace and replace and empty their storage til i get a phone that is correct.

[_alexdon_ · Accepted solution]

You should call xperia care,maybe even send them an email:

http://www.sonymobile.com/global-en/support/contact-us/

[Zann_H]

- 1st got really hot for nothing : this is normal for the first few hours since android does a lot of indexing and profiling in the background.

- After i tested the waterproof my speakers became crap. : Again, normal. Water is blocking the speakers vent. As long as the water doesn't dryup, air can't pass thru. No air, no sound.

- Camera not centered. While there is 1 report about this, it is an isolated issue. A lot of similar report/complaint r incorrect. If you look at the camera from 1 angle, the camera will appear to be lower. Rotate the camera 180% and you will see that it is the same. It's the shadows making it look liek it's not centered. The same happens to most "gap" issue.
(Not saying that thsi is the case with yours, but just higjlighting the common missintepretations)

Let your phone settle down for a few hours(while being chargeg cuz it drains your battery), if not you will notice a lot of these issues while Android is actively working in the background doing a lto fo initialisations.

[digimetro]

Actually. Phone was dryed up for sure. Still crappy sound in speakers. And the other issues really are somethings i would not expect from a premiumphone like this. But i will still talk to sony themselves and see what they say.

[Zann_H]

Any company can create 'premium' phones. but in the end, those working on the assembly lines are still humans. and as long as humans are involved in productions, imperfection may always arise.  as a consumer, we can only hope that w r not unlucky enough to receive an unfortunate product.

[Cartagenaphoto]

The first one they gave me in the shop had badly aligned front glass so got it exchanged to another just to see that it had a big fat dustparticle inside the camera front glass. The camera was also out of center. Then it also had issues with 4K audio being out of sync with video.

[hedrox87]

the cameras are mostly not centered, the T, Z, Z1, all look like turning to left from hole, and it's not a shadow to eye thing, cause turning the phone around doesnt center it at all.
Many Z2 look in close-up like medium priced phones, this time the spotted "sony detail" didn't make it to the boxes, a little photoshop, a little blur and it's perfect on TV.