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Can not change Caller ID

coorslite
Visitor

Can not change Caller ID

hello, just got a new xperia Z2. went into settings, to try and hid my number on outgoing calls. it won't allow me! i thought i'd have the choice? i may go back to the store tomorrow to check it out. oh, by the way i'm with vodafone Ireland. thank you. 

9 REPLIES 9
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_alexdon_
Expert

Check with your network,you might not be allowed.

alexdon
coorslite
Visitor

thanks, but i'm with the same network. went from a windows to the Z2. thanks for your response though.

dandy63
Leader

Hi, if you go into the SETTINGS.....then CALL SETTINGS.....scroll down to ADDITIONAL SETTINGS......press and a sub menu comes up offering CALLER ID.....once you press this you have the options of NETWORK DEFAULT/HIDE NUMBER/SHOW NUMBER...

Hope this helps :smileysmileywink:

coorslite
Visitor

thanks, did all that. but the caller id section is pale, no tapping on it. thanks though.

dandy63
Leader

Hi, thats strange....i wonder if its Network related.....just tried it again with my Z2 (on Vodafone) and once you tap on the Caller ID the 3 options are there....

Sorry i couldn't help any....:smileycry:

coorslite
Visitor

no worries, i'll straighten it out tomorrow. thanks again.

Sam
Legend
Legend

The advice provided above is correct. The ability to alter this is network/firmware dependant and as such the network themselves will need to turn this function on/off from their end.

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darkfantasy
Visitor

but on my set i'm not able to tap on caller ID...only option is visible but able to tap it

Oliur
Visitor

Hi I had  the same problem sadly i think it's something to do with the software update however there is a way to hide your number just call *13# to hide your number and to put back on show caller id call #13# and if this does not work then type 31 instead of 13.

This should help