Community

xxxlu

Hi,
My camera isn't working anymore. When i open the camera, the screen stays black. The front camera is working. And if i use the diagnostic center, the app crashes. Does someone have this problem? Thank you

jamshaidakhtar

Hi I have same problem when I pn camera it shows only black screen and in booton right side shows gprs searcH
some one can help me what kind of problem is it???? Tjanls

Nolo86

I have the same problem, i tried to repair using PC companion, Upgrading to lollipop, and everything else mention in the forum and nothing, I just conctact the saler see if he can help me. In Xperia Care told me i have no warranty for purchase on internet, even the phone was new. Hope you can solve the problem, it is an excellente phone. =(

Nolo86

Yes i've noticed. I read your posts in my email. I disappointed of this phone and with the xperia customer service. I bought this phone becuase of its camera and the power that offers in its compact size. Such a shame... Now i have a beautiful 20.1 mp phone that doesn't take photos. it had to be Sony... =(

joebk

I have the same problem but only when i'm using the camera on the manual mode with ISO reduced to 50 otherwise there is no problem . Is that count .

douglasleo

Same problem. Changed storage from SD Card back to internal memory and camera works again

mandzukiç

i got the same problem , my cam works perfect but when i take one or two pics and then view them and after that when i back to my cam to take pics again i finf it black ..all black ... i restar my phone and the same thing happend again and again

Shax

This is the second Z3 Compact I've had this issue with and I'm fed up! I love Sony but they need to get their act together, this is the only thing stopping this from being the perfect phone. I've tried everything: repair, cache clear, full reset, using other photo apps and in every case the camera still won't work. On top of this the flashlight quicksetting icon turns the rear light on but won't turn it off, you need to use the black screen camera app to disable it, any fix for any of this yet? Please tell me if I get a Z5 they will have fixed these issues.

shavanni

@mandzukiç wrote:
i got the same problem , my cam works perfect but when i take one or two pics and then view them and after that when i back to my cam to take pics again i finf it black ..all black ... i restar my phone and the same thing happend again and again

Go to developer settings

Scroll down to Use AwesomePlayer and turn this off.

This will fix your issue

SilverAsh

Exact same problem for me.

Shaxx

Awesomeplayer setting was already off, turning off and on didn't work. Ultimately this phone is just bad because no one seems to know how to fix this.