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SMS issue

dydy9
Visitor

SMS issue

Translation via Google Translate:

Hello on the xperia xz1 compact I do not have the option report discount sms.

The phone at the last update.

Do you have the same problem?

Bonjour sur le xperia xz1 compact je n'ai pas l'option rapport de remise sms.

Le téléphone à la dernière mise à jour.

Avez vous le même problème?

9 REPLIES 9
profile.country.US.title
Qatrium
Expert

@dydy9

I used Google Translate to find the meaning of your message. Kindly post your future questions/feedbacks in English so we can assist you, this is an English based forum.

Still, we might need more clarification on your issue/feedback. Did you mean "SMS delivery report" is missing?

dydy9
Visitor

Yes i haven't report delivery message

profile.country.NL.title
Strampke
Expert

You don't receive a confirmation that the message is delivered.

profile.country.US.title
Qatrium
Expert

@dydy9

Open your Messaging app, then tap on the 3-dots icon on the top right corner -> Settings -> Advanced -> Enable "Get SMS delivery reports" option.

Note that your network provider might control/disable this option from their side.

dydy9
Visitor

I don't have this option in the setting. Why?

Labikettedu08
Visitor

Hi,
I've the same issue...
Please can you update the "Message" app to add this option ?

thanks a lot

chichudox
Visitor

Try to update your Messages app or write the phone number so the app can recognize your country and eegior and then maybe get this resolved.

Greetings.

Labikettedu08
Visitor

Hi,

I finally found the solution :

- First, go in "parameters" in the mobile phone

- uninstall "accueil xperia" (in english maybe "start xperia" or something like that

- then go to the playstore and force to reinstall the app now

https://play.google.com/store/apps/details?id=com.sonymobile.home

see you...

Labikettedu08
Visitor

Oh... Sorry... my last reply was for another problem Slightly_smiling_Face 

My SMS issue is not solved at the moment... I cannot understand why... It seems that the problem comes from "Google message" which is not able to be configured with advanced options. Unfortunately there are no "stock" app for SMS that could solve my problem.

Thanks in advance for you tips