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Z5 camera not working

Abdul_king
Visitor

Z5 camera not working

Last night (08/01/2016) I updated my Sony z5 to the latest software and my camera isn't working I've tried in other apps same problem. Also phone is overheating which it hasn't done before. How do I resolve these issues thanks.
5 REPLIES 5
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Uliwooly
Expert

@Abdul_king

Settings > apps > all > camera > clear data > restart the phone

also test it on safe mode 

Abdul_king
Visitor

Tried it and no luck
Abdul_king
Visitor

So what happens is it goes to take that picture then does nothing the camera still views what ever it's point at but when I tap the screen it doesn't work I got to lock it the unlock again to use my phone.
Abdul_king
Visitor

How can I undo the update and go back to the previous system
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_alexdon_
Expert

You cannot officially go back to an older firmware. What you can try is to perform a software repair using PC Companion.

alexdon