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Z3 water damage\screen problem???? anyone else had probs???

hyusos
Visitor

Z3 water damage\screen problem???? anyone else had probs???

Hey everyone!!!

 Just a quick one.... Took my z3 for the first water test today... Only had the phone a month..... Now it failed epicly..... The camera has hazed up like it's wet inside. Secondly... The phone doesn't work... Screen is just black???? I can hear it just no display.... Any ideas?! 

The water proof paper thing in side by the sim\sdcard port is still yellow which sujests it's not water damaged?? So I'm stumped.... No idea what's wrong... Done the whole power and up volume... Did nothing...can feel phone turn off and turn back on but no display....

Please help guys any sujestions welcome! Or I'll post off hope they'll repair through warranty as its still in perfect condition.

Thanks.

39 REPLIES 39
Phy
Legend
Legend

Try to contact Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/
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Uliwooly
Expert

Follow @Phy 's advice and request a vacuum test

hyusos
Visitor

Yea I did, however they've just said to send phone off and theyll sort it.... Just seeing if anyone has another idea as I'm on holiday and just have my phone no computer etc....

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Uliwooly
Expert

You could charge the phone for an hour or so then repair it with PCC 

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

hyusos
Visitor

I'll be trying that when I'm back off holiday.... I'm just stumped how can say no water damage yet the camera lens looks wet inside....

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Uliwooly
Expert

If the cover/flaps weren't firmly closed then water will permeate, unless there's a manufacture issue. 

hyusos
Visitor

They where 100% closed firm like said my little water test thing is still yellow... No red or pink when there is water damage.... Very confusing!

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Uliwooly
Expert

Do you see any cracks on the screen or back pannel? 

hyusos
Visitor

Nope nothing dude... Its in perfect nic....