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z3 - help topics language ??

z3novice
Visitor

z3 - help topics language ??

Something has happened in the last day or so and now whenever i choose the help topic under the 3 dots the language is swedish instead of english ?

everything else is ok,menus, keyboard etc all english as before.. what's happened ??

28 REPLIES 28
profile.country.RO.title
_alexdon_
Expert

That's strange. Have you tried a simple restart?

alexdon
z3novice
Visitor

do you mean turning off and on, yes ..

profile.country.RO.title
_alexdon_
Expert

@z3novice I will try to find out more on this.

alexdon
z3novice
Visitor

thanks - all the other topics undeer the 3 dots are ok, in english..it's just the help option...which is a bit ironic.

CameronT
Champion

Hi @z3novice,

This is really strange. Is your phone, by chance, from Sweden originally? Also, have you recently done an update to the software?

z3novice
Visitor

there was an upgrade a few weeks ago but this has only happened in last day or so. As for the phones origina, I bought it new 12  months ago from carphone warehouse, so I don't think it is. It's been totally fine for a year, and now this wierd thing. None of the other narratives in the phone are affected, it's just the help libraries in settings. I suppose they could haveupdated them and sent me the wrong one - but how would I check that...?

CameronT
Champion

@z3novice,

You can't really check it. It's such a peculiar issue that I am trying to rule out all the possibilities. Maybe a third party application might have had a weird effect on your phone? Seems unlikely, but can you test the phone in safe mode and see if it's the same there?

z3novice
Visitor

ok, thanks. I've just rebooted in safe mode and the problem is the same as before...

z3novice
Visitor

actually - while i've been on my phone's sony help section, and sent them a message (email) a postal  address came up for Sony in Sweden. So maybe that's where it was made after all.