Z2 Camera Crash

[camargo1978]

From 10 tentatives that I tried to open the camera, in 4 times the camera crash ... A black screen occur, until the message "App camera must be closed" or a lot of red/pink lines occurs in the image and freeze the camera app too.

I saw red lines with my S3 with Cyanogen OS ... It's appears conflict between software x hardware

It's not make sense for me a top-line device present this kind of problem.

There is more user facing the same problems? What did you do to fix it?!

Thanks all,

Camargo

[Hampus]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Do you experience the same behaviour if you boot your phone into safe mode?
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[Arshia1379]

Hi I have the same problem my camera crash and says the camera has stopped I have this problem in the safe mod too what could I do?

Thanks for reply