Weird video issues

[Tomp1]

Just bought a z3 and I've been having some strange issues. For example if I play a YouTube video it loads fine, it starts to play but about 10 secs in the screen freezes yet the audio continues. Other issues also occur when I try to skip parts of a video it just refuses to load. Its occurring throughout all videos on all formats no matter if I go through a browser. Have also tried WiFi versus data no difference.

[mr_xzibit]

Is this only affecting YouTube? If so try clearing data/cache
Goto settings / apps / click on YouTube and clear data and cache restart the phone and report back hope it helps

[Uliwooly]

@Tomp1

Do you experience the same while on safe mode