Unwanted software update Sony Xperia M4 Aqua

[SusanneR1]

Hi, my cellphone turns itself of three or four times a day and turns itself on again sying "android will be updated". The setting is - of course - automatic system update off. That is really very annoying!! Some settings of apps will change during the update as well.

Help?!

[Uliwooly]

@SusanneR

That's rather odd, repair the phone with XC and report back.

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[SusanneR1]

Thanks! Unfortunately, Xperia Companion does not connect to the phone. I tried it several times 😞

Any other ideas?

[Uliwooly]

@SusanneR

You might have to contact your Local support