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the power button didnt respon

prabhawani
Visitor

the power button didnt respon

My experia J power button did not respon. If I want to activate my pohone it had to be charge to usb firs so the screen active and I can use my phone. What should I do then? Thank you
2 REPLIES 2
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Uliwooly
Expert

@prabhawani

I'm sorry to hear that, that seems to be a hardware issue, contact your Local support regarding this. 

Christofer
Champion

Hi @prabhawani,

As uliwooly said it do sound as if this is hardware related and in that case your phone needs to be repaired. Your Local support team will have more information on where you can find an authorised service center in your area.