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My phone goes blank when i make a phone call and when i take it away from my ear it stays blank and then i am unable to end the call... Took my phone in to the store where i bought it and got told its a sony thing and all i have to do is lock and unlock my phone then ill be able to end the call. A friend of mine has the same phone and does not have this problem when maing calls, his phone lights back up when he takes his phone away from his ear... I was also told about proximity settings but they could not help me with the settings. I then left my phone with them and said all my phone needed was a software update but my phone is stll doing that. I am also experiencing problems connecting to my wifi at home which was never a problem before, i have to restart my phone to be able to connect but then a few minutes while using the wifi things just stop loading then i have to restart it again. Also my phone started restarting on its own a few times now recently and yes i have the correct size sim card. I have a sony m4 aqua.
Okay, will do.
Thanks.
Hi, thanks for the help with the proximity sensor and protective glass issue but my phone still has problems connecting to my wifi at home and so i turned off the auto scan for wifi setting and then restarted my phone now my phone is just blank and does not want to turn back on... my phone would rndomly just restart on its own and now it doesnt want to turn back on. I think it got worse after i took my phone for an assessment and they did a software upgrade (thats what they said it needed).
I know its been a while now but i have been busy and my phone still gave me problems. After our last conversation things have jsut gotten worse. The problems i have mentiones previously have persisted and worsened. I took my phone back in and it was sent away to the advanced repair centre and after waiting for a while and having been without a phone (what an inconvenience) for a whie i get called in to collect "my phone", turns out it was an exchange phone, aparently they were unable to fix my phone and issued me with an exchange one (what does that even mean?). They didnt even tell me what was wrong with my phone just that it coud not be fixed. Anyway so the exchange only lasted about a week and a half maybe two weeks but by last i mean with random restarts once or twice but then it got worse, and by worse i mean off. I got to work on the Thursday of easter weekend and took my phone out my pocket to check the time and it was what i believed to be off, which i found strange as i had charged it fully the night before, so i tried turning it on and nothing, then i removed my sim card and memory card and tried turning it on again and still nothing. I took my phone in on that Thursday and have been without a phone ever since. All they said was was that it had to be sent in again, it aprently now, is still in the advanced repair centre. This has just become a nightmare, what a disaster and such an inconvenience, how long have i been without a phone now. So dissapointed in Sony, so bad that I wanted to say that i regret buying a Sony phone and ive always been a Sony fan. To think we pay so much money for this.