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Possible touchscreen problem with my z5 dual

asad_siddiqui
Visitor

Possible touchscreen problem with my z5 dual

Screenshot_20160501-025922.pngOn the home screen my sliding window is not working i mean the quick setting window and when i lock the phone it working but it not sliding in one time sometines it tame me to drag more then 5 times it was working perfect after android update 6.0 but after like 1 week i got this problem my friend said maybe its a bug in new release but im scared if it my touchscreen problem and yeah i think its not a screentouch problem cuz quick setting working on lockscreen only its not working on homescreen after unlocking and if i rotate my mob its woring.

So please guys tell me if someone got the same problem thanks....

7 REPLIES 7
asad_siddiqui
Visitor

Oops spell mistakes was in a hurry
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Uliwooly
Expert

@asad_siddiqui

Could you elaborate, also could you test your touchscreen?

Settings > about phone > diagnostics > test > test touchscreen

asad_siddiqui
Visitor

@uliwooly

I tried with pointer on my pointer is not going above were the battery and network status shown so i cant slide the quick setting even i rotate my screen i cant touch leftside of the screen like 3sec video i cant reverse by sliding the streamed video if guyz can understand my english is not that good but i did my best thanks
asad_siddiqui
Visitor

I cant upload a image or video atm cuz i dont have a pc or laptop cuz im out of country
asad_siddiqui
Visitor

Finally image uploaded now u guyz can see left side i cant touch the edge of the left side

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Uliwooly
Expert

@asad_siddiqui

I can't see the picture until it gets approved by a moderator, did you ran the test as I've suggested?

asad_siddiqui
Visitor

Hey guyz i got a problem with my xperia z5 dual quick setting is not working i tried everything sliding from the top nothing happen and when i rotate my screen i can use the quick setting i mean as landscape its working but when i play a video i cant drag the loaded video back at the starting of the video it means the top edge of the screen is not working but when i lock my screen and try to slide the quick settings it works but not in one try i want to know if some others got that problem or not i will go to sony service center soon cuz i was thinking its a bugg but its not cuz its now 1 and a half month with this problem