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M4 Aqua doesn't react

EnigeEchte
Visitor

M4 Aqua doesn't react

Every time when i want to start my M4 Aqua it is stopping at the blue/Purple wave after you see Sony appearing. This is going the whole time until the battery of my phone is empty, when he is 1/2 hours at the blue/Purple wave my phone is starting to get hot. i know that the harddrive of my phone was more than 95% full.

What should i do now? Because i can't get accessoires to my phone now!

3 REPLIES 3
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_alexdon_
Expert

Can you try to perform a software repair using PC Companion?

alexdon
Phy
Legend
Legend

Try booting on safe mode.

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu 
3. press and hold "power off" 
4. Boot on safe mode should become available
EnigeEchte
Visitor

But why can't my Sony program detect my phone?