Community

HPSH

The phone select options without ordering it
e.g. : - opening dash board during surfing websites
- Moving the writing mark to another place where I.
don't write ( now it goes to subject bar while I
back it to the body)

If this has something to do with junks or treats on my mobile.
What applications do you recommend to use as Antivirus AND CLEANER apps???

HPSH

Besides the browser closes suddenly
note: I use Kaspersky antivirus.

MarlonUk1

software repair using Xperia Companion

do not use antivirus apps

edmonddantes182

Hey HPSH, I had almost thr same issue with my Xperia Z3 but instead of my browser opening, different Apps I had installed were opening or my messaging would open and start typing words like, xywqk wuz... I I uninstall thr Apps and it still did this, even in Safe Mode. This was with AVG antiviral installed and my last option was a software repair, which worked. I would recommend a software repair as well but would also put the phone in Safe Mode first just in case that might be the problem so you don't have to backup everything. (Sorry about the length by the way.)

HPSH

I am using Kaspersky for a while and it didn't happen such things. well I will try with safe mode. But what if everything is good at safe mode, it means that there is an app cause the problem but I don't remember I installed a new app nowadays. What do you think if it is ok at safe mode?

actually the length mean more explanation so thanks

edmonddantes182

To be extra sure, I would fully charge your phone before you put it into Safe Mode. I would keep it in Safe Mode for about 6 or 7 hours if not longer unless you absolutely need to use a third-party app for something.