Join now - be part of our community!

Cracked screen

MichałJen
Visitor

Cracked screen

Hello, so my problem is with my screen. I have Sony z3 over 9 months and i was thrilled of using it. Yesterday i layed my phone on bench and it fall down and my screen cracked. Touch doesn't work on half of a screen. Will I have to pay for repair? It was a bad accident so I do hope I won't have to .. 

2 REPLIES 2
profile.country.GB.title
Lord_viridis
Expert

Unfortunately warranty does not cover accidental damage. I'm afraid you would have to pay.
profile.country.GB.title
Uliwooly
Expert

@MichałJen

I'm sorry to hear that, but you might have to, contact your Local support regarding the warranty coverage. In the mean time you could buy a USB OTG cable and use a mouse to backup everything.