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Corrupted videos help

CounterTA
Visitor

Corrupted videos help

Hello! 

I'm seeking help with my phone. I have recorded a dozen of videos today and I transfered them to my PC. When I played them, they'd play for few seconds and then stop.

This isn't the first time it happened to me. I searched on the forums and found simillar topics. It has to do with the SD card. 

I have the newest software for my phone, I updated today. 

When I play the videos on my phone, they do the same thing: Play for few seconds then stop. 

However, if I skip the buggy part then the video continues with little to no interruptions. But the file itself is still corrupted.

Any ideas?

Thanks in advance

3 REPLIES 3
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MarlonUk1
Expert

did you reformat the sd card before use? make sure the file system is fat32. try to performa a software repair using PC companion

CounterTA
Visitor

I didn't, so I'll try. Thanks! 
I will return with feedback soon!

CounterTA
Visitor

I couldn't format the card because I don't have any device that can open SD cards, other than my laptop. My laptop couldn't do it.

I formatted it through my phone and now it seems to be working a bit better, and I avoid using the system transfer to SD card. I use file commander.

What I found was that some of my pictured and videos survived the formating.