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Black screen appeared when charging!

Pretigalie
Visitor

Black screen appeared when charging!

My phone was just charging and when i went to see how far along it was the entire screen was black the screen was responsive but i couldn't see anything. I tried to restart it many times then eventually i got through and it came back on normal again.

It was scary i thought my phone crashed. Did this ever happen to anyone? Can anyone explain what may have caused this?

I dont want this happening again!!!

Please help!
3 REPLIES 3
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Uliwooly
Expert

@Pretigalie

based on your other post, it might be a proximity sensor acting up

http://talk.sonymobile.com/t5/Xperia-Z2/When-on-a-call-screen-touches-by-ear/m-p/1130539

settings > about phone > diagnostics > test > test the proximity sensor

does your phone has a protective case, film or glass?

Pretigalie
Visitor

Hi all my sensors are fine, i did the diagnostic etc but thanks though.
Pretigalie
Visitor

@CameronT thanks for your comments. I will surely keep that in mind but i pray it dont occur again, it was scary .Omg thanks again!!!