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screen keeps turning off

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marky175
Visitor

screen keeps turning off

after 5 days of having to reset  daily, thought id ask if anyone else has issues.

my screen just turns itself off every few seconds then needs rebooting to get it going again, then if im lucky i get time to reset to factory settings.

any ideas before this hits the wall

3 REPLIES 3
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sehuxle
Member

Sounds faulty, why not go back to whoever you bought it from and get it fixed.

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tsparuk
Visitor

Same has happend to me on a few occasions. I have narrowed it down to installing Antivirus apps. I cant put my finger on the compatability issue but any AV that I seem to install causes this issue. Uninstall the app, restart the tablet and all is well again. Strange and I could be completely wrong but this seems to be the cause of my screen issue.

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marky175
Visitor

thanks . so ar so good. also think another app is involved . trying to narrow down. easier without av for sure