WH-CH 510 microphone cutting out

[Dec3696]

Hi,

I'm having a really strange issue with my new WH-CH 510 headset. When I'm on a Skype call, my mic cuts out after precisely 7 minutes, even when on full charge. This isn't the headphones themselves, as I can still hear people on the other end, but just the microphone.

I've tried re-pairing the headset, but to no avail. Any ideas?

[Sean_Mc]

Hi Dec,

Welcome to the Sony Community.

Have you tried to reset your headset? More details here.  If you're still having issues I would recommend getting in touch with the Sony Support team for further help. 

Best wishes,

Sean