Hello guys, I'm new to this forum. Can someone help me with my Sony NW-A806? The problems are the following:
-when I try to format it's memory from the menu, it says memory formatted but the songs are still there;
-when I try and put some new music on it with SonicStage, the music is transferred on the walkman, but when I disconnect it, no music was added to the walkman, memory doesn't fill up
-the walkman has the latest version of firmware, but when I try and install a fresh firmware it says "The update tool failed to update the software of the NW-A806 device to version 1.03. To try performing the update again, click [Back]. To close this program click [Finish].