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cannot pair mex-bt2900 with nokia c5-03

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sandktm123
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cannot pair mex-bt2900 with nokia c5-03

this worked in the shop using their demo bt2900 unit.  my phone lists "sony audio" as a bluetooth device.  when I try to connect it bring up a message saying "waiting for sony audio" then after a while says "connection failed"  any ideas?

note the first time i tried to pair an iphone it failed second time it worked... 

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