things arent opening the c drive wont open either

[-Chevonne.]

most of the things on my laptop will not open. settings, appstore and files, for example in my computer hard disk drives wont open, my friend reccommended that i update my software, i downloaded it and when i went to run it it said there was an error?

Message was edited by: -Chevonne.

[Blencogo]

Best to keep all your questions in one place or you will cause confusion and waste people's time.

Please use your other thread here: -

https://www.sony.co.uk/discussions/message/1248933#1248933