Problem with shortcut keys

[MadarbWoT]

Hi, sorry if this was mentioned again, the search button is off temporarily so i can't search for it.

I've got this weird problem with the shortcut keys on my VGN-AR61M.
When I start the computer everything works fine, S1/2 good, sound volume control ok, but they randomly stop working, without me shutting down any tasks or configuring anything.
It's a bit annoying to ie. not be able to adjust the volume and having to go all the way to control panel or so.
Is there something i could check or fix to make this go away?

[Blencogo]

Hi MadarbWat,

The fact that it is intermittent is unusual. These functions are controlled by the Utility programs 'Sony Shared Library' and 'Vaio Event Service'.

You could try reinstalling these utilities but I rather think a phone call to Sony Support may be needed.

They will be available in the Original Utilities Package downloadable here: -

http://support.vaio.sony.co.uk/downloads/preinstalled/preinstalled.asp?site=voe_en_GB_cons&c=0&s=VGN...

[MadarbWoT]

Thanks for the fast reply, appreciated!

Now, as to those utilities, I just don't understand why they stop at random instead of just not working at all. For example, if I log off and re-login, they will work again, same as restarting the pc.

I'm downloading the utility package as I type, and in the worst case I have my Restore Discs, and can backup from there.

Thanks for your help, I'll get back toreport the results.

P.s. It's MadarbWoT ^^

[MadarbWoT]

I actually thought things got better after installing the Shared Library again, the other component was already installed and was trying to uninstall when running the installer, but it turns out that the disappearing happened again just a few moments ago.

Any other ideas or components I might check on?
It really is annoying not being able to use the S buttons.

[Blencogo]

Sorry MadarbWoT,

I think you must call Sony - it is not yet clear to the users here how the function keys are driven on the very latest Vaios. The 2008 versions are different from previous Vaios.

I expect Sony will suggest a full System Recovery.

Has anyone else here had this problem with Fn keys and managed to fix it?

[MadarbWoT]

I cannot/willnot go through a full System Recovery if it results in losing any of my files or installations, as the pc was painfully set-up.
Also, the problem is not with the Fn keys, those work ok always.
The S buttons and the volume adjust on the left side of the panel are those not working.